About the course

This course has been designed for undergraduate students, who have statistical backgrounds. The focus of this course is on both applications and theory. The purpose of this course is to clearly explain the basic principles of Statistical Quality Control (SQC), teach the student how to implement SQC, and explain how to interpret SQC Control Charts in order to better monitor the production line and diagnose problems in manufacturing. Controlling and improving quality has become an important business strategy for many organizations, manufacturers, transportation companies, financial services organizations, health care providers, among others. In this course, modern statistical methods will be used for quality control and improvement.

Benefit to students

At the end of this course, students will be able to understand the concepts of statistical quality control and will be able to distinguish between statistical quality control and quality control.

Methodology

This course will be delivered through a series of lectures and practical classes.

Intended Learning Outcomes (ILOs)

At the successfully completion of this course unit, the student will be able to:

✓ Understand the philosophy and basic concepts of quality improvement.

✓ Demonstrate the ability to use the methods of statistical process control.

✓ Demonstrate the ability to design, use, and interpret control charts for variables and attributes.

✓ Perform analysis of process capability and measurement system capability.

Suggested Readings

➢ Introduction to Statistical Quality Control, 7th Edition by Douglas C. Montgomery, 2013, John Wiley & Sons, Inc., New York.

➢ Engineering Statistics by Douglas C. Montgomery, George C. Runger, and Norma F. Hubele, John Wiley.